From the mailbag at email@example.com we hear from Deb in Brookline
Last night I boarded an inbound D line train at Reservoir and it took nearly 30 minutes just to get to Copley because of boarding lines.
For starters they only seem to run one car trains on Friday nights which is foolish given the number of students that go into the city. The train arrived at Reservoir and it took nearly 4 minutes to get everybody on even though most had prepaid fare cards. When we got to Brookline Hills it took another 4 minutes but the worst was yet to come.
At Fenway Station it took nearly seven minutes to get everybody on the train. Part of the problem was many of the students boarding there paid cash with the driver. Can’t the T refuse to board these clowns since there are vending machines at each station on the D line?
I also thought last night that you have these T workers at each station standing around and doing nothing inside their little heated sheds. Why can’t these people check fares before the train arrives and speed up boarding by opening all the doors?
The T promised fasting boarding with this Charlie system and it seems to be much worse at least on the D line!!!
Deb from Brookline
Hi Deb You made 2 very good observations.
I would agree there is no reason for a passenger to pay cash on a D Line trolley since every station has vending machines. At least on that line they could impose a no cash on train policy and that would help a little bit with the boarding lines.
As far as having the “ambassadors”,”CSA’s or whatever the T is calling them this week checking fares beforehand it does on the surface make sense but since the T plans to do away with these workers in a couple of months it wouldn’t be a long term solution.
I also find it interesting that many of these workers on the D line are retired T employees who have been called back to “help out”. One worker at night at Brookline Village used to be the head of the Green Line before he retired a couple of years ago and you can be sure he is not getting $8 an hour in this temporary position.
Still the T has to figure out a better way to board people on the Green Line. The B line outbound has been really crazy as of late as some operators are only opening one door outbound at night after 30 years of all door openings towards BC. I was on a packed car Thursday night and the driver only opened one door at Harvard and Commonwealth where half the car wanted to get off. That is complete insanity.
My suggestion to the T is to at least TRY the system used in Chicago.
BOARD BUSES MORE QUICKLY WITH CTA’s new GO LANE boarding process
Nobody can tell me this would not reduce boarding times on the trolleys and some high use bus routes. I have seen it work on the heavily used bus lanes of Michigan Avenue in Chicago and buses don’t get bogged down as much as they had in the past. How hard can it be to test the idea on one line to see if it works in Boston?